INFORMATION WE COLLECT
When You Register to the Site. We receive and store any information you voluntarily provide to us when registering on the Site such as your name, address, email address, telephone number, company details, etc. We may also collect your photo, “about you” information you provide, links to your social media accounts and certain other profile information.
When You Visit the Site. In addition to the personal data that you voluntarily provide to us, we may collect additional information which may include your IP address, browser type and language, operating system, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the Site you visit, number of links you click while in the Site, products or services purchased, obtained or considered, and similar information concerning your use of the Site and any additional information that you voluntarily provide to us regarding your use and interest in our programs, offers, products, and services.
When You Provide Third Party Account Information. If you provide or connect your third-party account credentials to your account, some content and/or information in those accounts may be transmitted into your account with us. For example, when you connect with Facebook, we receive and collect your name, email address and profile photo.
When You Participate in a Promotion. We collect information you provide to us when you participate in a promotion.
Information From Other Sources. We may collect information about you from third-party sources and information that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network site) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. Another example, is that we may receive demographic information about you from a third party to make our service and marketing efforts more efficient and personalized for you.
Payment Information. Your payment is processed by our payment gateway provider. Please note that any credit or debit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. In addition, your credit or debit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit or debit card information is always secure during every transaction.
HOW INFORMATION IS USED
We may use the information we collect for the various purposes described below:
- Enhance, customize and personalize your experiences and communications with Designaphy
- Operate, provide, improve and maintain our products and services, including analyzing user behavior and trends
- Communicate with you about your purchase, account information or customer service
- Communicate with you about our products, services and events, and for other promotional purposes
- Administer contests, promotions, events, surveys or other features
- Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity
SHARING YOUR INFORMATION
Service Providers. We may share your personal information with certain third parties that perform services on our behalf. The services provided by those third parties may include: customer management systems, email distribution, market research, information analysis, operating the website, hosting the Site, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, loyalty program management, promotions fulfillment, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information you provide to us on or through the Site for any purpose other than to perform the services designated by us.
Business Transfers. Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Designaphy. If this should happen, notice will be provided by posting to the Site or other form of communication.
We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. Cookies help us provide you with a better online experience. They are small data files transferred to your computer or mobile web browser that allow us to recognize your browser or mobile device and transfer information about you and your use of the Site. They keep a record of your preferences making your subsequent visits to the Site more efficient. Cookies may store a variety of information, including, the number of times that you access a website, your registration information and the number of times that you view a page or other item on the website. We use “persistent” cookies to save your login information for future logins to the Site.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Site.
Analytics and Performance Cookies.These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services works. You can find out more information about Google Analytics cookies here. You can find out more about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available here.
Service Cookies.These cookies are essential to provide you with services available through our Services and to enable you to use its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies.These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, remembering which polls you have voted in and in some cases, to show you poll results, and remembering the changes you make to other parts of our Services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
Social Media Cookies.These cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter, Instagram or others. The social network will record that you have done this and collect information from you which may be your Personal Data.
Targeted And Advertising Cookies.These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show ads which we think will be relevant to your interests while you are on third-party websites. These cookies also store your location, including your latitude, longitude, and GeoIP region ID, which helps us show you locale-specific news and allows our Services to operate more efficiently.
We retain all of the information that we collect until you unsubscribe from emails or you deactivate your account.
We will retain your Personal Data for as long as it is reasonably necessary in order to maintain and expand our relationship and provide you with our Service and offerings; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (i.e. as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our data retention policy.
Except as required by applicable law or our specific agreements with you, we will not be obligated to retain your Personal Data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at data (at) designaphy.com
This Site is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Site.
PROTECTING YOUR INFORMATION
Our internal data security policies restrict access to your personal information to authorized employees. Authorized employees may use your personal information for business purposes only. Our employees are bound by policies that require them to maintain the confidentiality of your personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We maintain physical, electronic, and procedural safeguards that are designed to guard your personal information. For example, for the security of your online visit to the Site, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Any personal information you save on our Website through your online account will be stored on secure designated servers, accessible only to those who require it in order to process your order. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with the Site.
Service Communications. We may contact you with important information regarding our Service. For example, we may send you notifications (through any of the means available to us) of changes or updates to our Service, billing issues, service changes, log-in attempts or password reset notices, etc. Our Customers, and other Users on the same Account, may also send you notifications, messages and other updates regarding their or your use of the Service. You can control your communications and notifications settings from your User Profile settings. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to your use (like password resets or billing notices).
Promotional Communications. We may also notify you about new features, additional offerings, events and special opportunities or any other information we think our Users will find valuable. We may provide such notices through any of the contact means available to us (e.g. phone, mobile or e-mail), through the Service, or through our marketing campaigns on any other sites or platforms.
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about services you have requested, or our ongoing business relations.
DATA SUBJECT RIGHTS
Individuals have rights concerning their Personal Data. You may exercise your rights by contacting us or your Account Admin.
If you wish to exercise your rights under any applicable law, including the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), such as the right to request access to, and rectification or erasure of your Personal Data held with Designaphy, or to restrict or object to such Personal Data’s processing, or to port such Personal Data, or the right to equal services and prices (each to the extent available to you under the laws which apply to you) – please contact us by e-mail at data (at) designaphy.com.
Please note that once you contact us by e-mail, we may instruct you on how to fulfill your request independently through your User Profile settings; or may require additional information and documents, including certain Personal Data, in order to authenticate and validate your identity and to process your request. Such additional data will be then retained by us for legal purposes (e.g. as proof of the identity of the person submitting the request).
If you would like to make any requests or queries regarding Personal Data we process on your Account owner’s (our Customer’s) behalf, please contact the Account’s Admin directly. For example, if you are a User who wishes to access, correct, or delete data processed by Designaphy on behalf of a Customer, please direct your request to the relevant Customer.
This Sitemay contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
DO NOT TRACK
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Your information may be transferred to and maintained on servers and computers located outside of your country of residence or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. By submitting such information, you consent to that transfer.